What Our Clients Are Saying
EXCELLENT Based on 546 reviews Alisa Ortman2025-04-04Trustindex verifies that the original source of the review is Google. Chris did a fantastic job. Our downstairs toilet started leaking from the bottom on a Saturday at 3:30 in the afternoon. Fortunately I caught it before the water had gotten out of the bathroom. Chris told me how to turn the water off from the toilet to stop any more leaking. He was there promptly Sunday morning around 10:30 and stayed with it until the toilet was totally unplugged and everything was left sparkling clean and sanitized. He even showed me how to turn off the water main! I will call him for any other plumbing issues we might have. So polite and efficient. Thanks again, Chris! Jeremy Harlan2025-03-27Trustindex verifies that the original source of the review is Google. I generally don’t leave reviews for things but these guys were awesome. Super quick response times from the beginning and reasonable estimates that weren’t over-inflated. The nicest guys you’ll ever meet. Professional and very knowledgeable on a lot of different things, and even showed me how to light the pilot on the new water heater in case I ever had to. Great experience, quality workmanship, and I’ll be using them again in the future. Thanks! Key Crowder2025-03-27Trustindex verifies that the original source of the review is Google. Fransisco was amazing!! My shower handle was leaking and toilet had a crack in it, after contacting carolina plumbing they sent out Fransisco. Before arrival Francisco communicated with me the moment he was otw to the time he arrived and when he was finished. he worked effectively and took his time until the job was finished, he also made sure to double check after and provide reassurance my problem was handled. I really appreciate him coming in and fixing my problem professionally and kindly he is amazing ,I highly recommend Francisco ❤️ Frank Fister2025-03-26Trustindex verifies that the original source of the review is Google. Francisco came out & immediately I knew he was the guy for the job. He communicated everything he was doing before he started & was upfront with the cost. His experience & knowledge gave me the Peace of mind I was looking for. Jennifer Seidner2025-03-26Trustindex verifies that the original source of the review is Google. Chris was very professional and personable, he did an great job diagnosing our problem and even though it wasn't something he was able fix he went above and beyond to help us get in touch with someone who could. If we need a plumber in the future he will definitely be the one we call. Maria Viteri2025-03-25Trustindex verifies that the original source of the review is Google. We contacted the company because we had a leak in our water heater. From the moment they answered the phone, they were very friendly and professional. The next day they came to check the problem, and unfortunately, we had to replace the 20-year-old tank. Their work was excellent and fast (we didn't want to be without hot water so they did everything the same day) and the price was very reasonable. Dakoda Mullinax2025-03-20Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with Carolina Plumbing and Remodel, and I couldn’t be more satisfied with their service. Their team was professional, responsive, and knowledgeable. They scheduled an appointment quickly and arrived on time. I highly recommend them to anyone in need of plumbing services. I’ll definitely be calling them again for any future needs. Jackie Gomes2025-03-19Trustindex verifies that the original source of the review is Google. Amanda took my phone call and sent over the Fantastic Francisco. He did a very good job with my sewage lift pump situation all the way out in Burlington. Cleaned up after the job was complete. Displayed great workmanship throughout. Will definitely use them again. Ronald Dunn2025-03-18Trustindex verifies that the original source of the review is Google. Awesome people ! My first call for anything plumbing JB Jones2025-03-17Trustindex verifies that the original source of the review is Google. I cannot say enough positive things about this company! I first called them out for a couple drain cleanings I needed for my rental home, and then ended up needing an entire water heater replacement in my main home. From the very first point of contact for an estimate, to the job completion, they went above and beyond to exceed my expectations. Amanda was courteous and so kind, the owner Chris called me within just a few minutes of my quote request and fit me into his schedule within 24 hours. Him and Frank showed up right on time and made me feel so comfortable with how thoroughly they explained everything, but also took time to listen and answer any questions I had. They went over the options and worked with me to find a suitable solution that fit within my budget and timeline. They completed the work within the same week, and Chris has since called me twice to follow up and make sure I was completely satisfied. It's not fun to run into plumbing needs that are impossible to plan ahead for, but it's nice to still have a good local company that I now know I can rely on and trust! Will be using again and recommending!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Water Heater Services For Winston-Salem, NC & Beyond
From residential plumbing installations to commercial works, our plumbers have extensive expertise and proficiency to address even the most intricate water heater challenges with efficiency. Whether you need a tankless water heater installation, routine maintenance, or urgent repairs, our team is poised to deliver prompt, professional, and cost-effective solutions tailored precisely to your requirements.
Elevate your experience with our esteemed services and uncover why discerning clients continue to entrust us as their premier choice for water heater solutions in the region. Contact us today to get started. We proudly offer water heater services to Winston-Salem, Greensboro, High Point, Oak Ridge, Summerfield, NC, and the surrounding areas.
Why Water Heaters Are Important
Installing a water heater not only brings comfort and convenience to your everyday tasks but also comes with a range of additional benefits. Modernizing your plumbing system increases your property’s efficiency and value. Here’s why you should consider water heater services for your home:
- Instant Access to Hot Water: Whether you’re taking a shower, washing dishes, or doing laundry, having hot water on demand significantly enhances comfort and convenience
- Energy Efficiency: Modern water heaters are designed with advanced technology to be more energy-efficient, lowering utility costs while reducing your environmental footprint
- Property Value Boost: Upgrading to a water heater can add value to your home by improving functionality and modernizing your plumbing system
- Fewer Repairs & Replacements: A new water heater minimizes the risk of unexpected breakdowns, saving you time and money on emergency repairs in the future
- Eco-Friendly Options: Many of today’s water heaters use sustainable energy sources, supporting your efforts toward greener living.
Reliable and professional water heater services can make all the difference in ensuring a seamless and efficient installation. Take advantage of the benefits and upgrade your property’s plumbing system today.
Understanding Water Heaters and Why They Matter for Your Home
Your water heater is one of the most important systems in your home. From hot showers in the morning to washing dishes, laundry, and cleaning, your home depends on a reliable supply of hot water every day. When a water heater starts having problems, it can quickly disrupt your routine and create larger plumbing issues if not addressed promptly.
At Carolina Plumbing & Remodel, we provide water heater services throughout Winston-Salem, Greensboro, High Point, Oak Ridge, Summerfield, and the surrounding North Carolina communities. Whether you need repairs, routine maintenance, replacement, or a new installation, our team helps homeowners keep their hot water systems operating safely and efficiently.
What Does a Water Heater Do?
A water heater heats and stores water so it is ready whenever you turn on a faucet, shower, washing machine, or dishwasher. Most homes in the Triad area use either a traditional tank water heater or a tankless water heater. Both systems provide hot water, but they work differently and offer unique advantages depending on your household size, water usage habits, and energy goals. Modern water heaters are designed to improve energy efficiency, reduce utility costs, and provide more dependable performance than older systems.
Why Hot Water Is So Important in North Carolina Homes
Homeowners throughout Winston-Salem, Greensboro, and the surrounding areas rely on hot water year-round. During colder winter months, water heaters work even harder to maintain comfortable temperatures. A dependable system helps support:
- Daily bathing and showering
- Dishwashing and laundry
- Proper sanitation and cleaning
- Comfortable living conditions
- Energy-efficient household operation
A failing water heater can lead to inconsistent temperatures, rising utility bills, water damage, and interruptions to your daily routine.
Common Water Heater Problems Homeowners Experience in the Winston-Salem & Greensboro, NC Areas
The Piedmont Triad area often experiences mineral-heavy water and seasonal temperature changes that can affect plumbing systems over time. Local homeowners commonly deal with several water heater issues, including:
- Sediment Buildup – Minerals naturally found in water can settle inside the tank over time. Sediment buildup is one of the most common causes of reduced efficiency, strange noises, and premature system failure. Signs of sediment buildup may include rumbling or popping sounds, reduced hot water supply, increased energy bills, and longer heating times.
- Water Heater Leaks – Leaks around the base of the unit can indicate corrosion, loose connections, or internal tank damage. Even small leaks can eventually lead to water damage in garages, utility rooms, or crawl spaces.
- Inconsistent Water Temperature – If your water suddenly turns cold during a shower or fluctuates between hot and cold, the issue may involve a failing heating element, thermostat problems, sediment accumulation, or aging equipment.
- Rust-Colored Water – Discolored hot water may point to corrosion inside the tank or deteriorating components. This can be an indication that your water heater is nearing the end of its lifespan.
- Low Hot Water Pressure – Mineral buildup inside pipes or the tank itself can reduce water flow and affect household water pressure.
- Strange Noises – Popping, banging, or crackling sounds are often caused by hardened sediment heating inside the tank. This problem becomes more common as systems age.
How Long Does a Water Heater Last?
The lifespan of a water heater depends on the type of system, water quality, maintenance history, and usage levels. Traditional tank water heaters last approximately 8 to 15 years, while tankless water heaters often last 15 to 20 years or longer with proper maintenance. Older systems generally become less efficient over time and may require more frequent repairs. If your water heater is more than 10 years old and showing signs of trouble, replacement may be more cost-effective than continued repairs.
Traditional Water Heaters vs. Tankless Water Heaters
Choosing between a traditional tank water heater and a tankless system depends on your household needs and long-term goals. Here are some of the benefits of each one:
Traditional Tank Water Heaters
- Lower upfront installation costs
- Familiar technology
- Reliable performance for many households
- Easier replacement when upgrading from an older tank system
Traditional systems store heated water in a tank that is ready for use throughout the day, and work well for many homes in the Greensboro and Winston-Salem areas, especially households with predictable hot water usage.
Tankless Water Heaters
- Endless hot water supply
- Greater energy efficiency
- Reduced standby energy loss
- Space-saving design
- Longer lifespan
Tankless systems heat water only when needed rather than storing it in a tank, and they are becoming increasingly popular among homeowners looking to reduce energy costs and modernize their plumbing systems.
Recommended Water Heater Maintenance
Routine maintenance helps improve performance, extend system lifespan, and reduce the likelihood of unexpected breakdowns. Recommended maintenance includes:
- Annual Tank Flushing – Flushing the tank once a year helps remove sediment buildup that can damage the system and reduce efficiency.
- Inspecting the Anode Rod – The anode rod helps prevent internal tank corrosion. Replacing a worn rod can significantly extend the life of the water heater.
- Checking for Leaks or Corrosion – Routine inspections can identify small issues before they become expensive repairs.
- Testing the Pressure Relief Valve – This safety component helps regulate pressure inside the tank and should be checked regularly.
- Professional System Inspections – Having your water heater professionally inspected helps ensure safe operation and can identify developing issues early.
Signs That It May Be Time to Replace Your Water Heater
Homeowners should consider replacement if they notice frequent repairs, rising utility costs, rusty or discolored water, insufficient hot water, loud operational noises, water pooling around the tank, or a unit older than 10 to 15 years. Newer water heaters are typically more energy-efficient and can help improve overall home comfort while lowering monthly utility expenses.
At Carolina Plumbing & Remodel, we provide water heater installation, replacement, repair, and maintenance services for homeowners throughout the Winston-Salem, Greensboro, High Point, Oak Ridge, and Summerfield, NC areas. Our company works with both traditional and tankless systems and helps homeowners choose solutions that fit their property, budget, and hot water demands. Whether your current system is leaking, failing to heat properly, or reaching the end of its lifespan, timely service can help prevent additional plumbing problems and restore dependable hot water to your home.
What We Offer
Water Heater Repair
From small fixes to major repairs, our skilled team will diagnose and solve any issues with your water heater, restoring hot water flow to your home or business.
Water Heater Maintenance
Keep your water heater running with regular maintenance, including flushing, cleaning, and inspection, to prevent breakdowns and extend its lifespan.
Tankless Water Heater Conversion
Upgrade to a tankless water heater for hot water on demand and increased energy efficiency. Our team can handle the conversion process seamlessly, providing you with long-term savings.WHY CHOOSE US?
When it comes to plumbing services, choosing us means opting for reliability, expertise, and unparalleled customer satisfaction. With our team of seasoned professionals and commitment to prompt service, we ensure your plumbing needs are met with precision and care. Trust us to keep your home running smoothly every step of the way.
- Upfront Pricing
- Fast Response
- Discounts & Coupons
- Quality Work
Our Other Plumbing Services
Water Line Repair
We are fully prepared to address any water line issues with accuracy and proficiency, guaranteeing a continuous clean water supply across your property.
Sewer Cleaning
We effectively remove blockages and debris, ensuring your sewer lines work as intended, eliminating the risk of bad smells and backups that could affect your space.
Drain Cleaning Services
Utilizing modern methods and cutting-edge tools, we ensure your plumbing flows smoothly, averting potential clogs and upholding your system’s integrity.
Gas Line Repair
Our knowledgeable team follows stringent safety measures and uses the best techniques to quickly and safely correct gas line problems.
Pipe Repair
We pay close attention to every detail and strive for excellence in every job, quickly resolving any problems to maintain the durability and efficiency of your plumbing.
Why Should You Install A Water Heater?
Whether you’re taking a hot shower, washing dishes, or doing laundry, having access to hot water on demand enhances comfort and convenience. A water heater installation also adds value to your property by modernizing your plumbing system and improving overall functionality.
With technological advancements, newer water heaters are more energy-efficient, helping lower utility bills and reduce environmental impact. Additionally, installing a water heater can prevent the inconvenience of unexpected repairs or replacements down the line.
What Our Clients Are Saying
EXCELLENT Based on 546 reviews Alisa Ortman2025-04-04Trustindex verifies that the original source of the review is Google. Chris did a fantastic job. Our downstairs toilet started leaking from the bottom on a Saturday at 3:30 in the afternoon. Fortunately I caught it before the water had gotten out of the bathroom. Chris told me how to turn the water off from the toilet to stop any more leaking. He was there promptly Sunday morning around 10:30 and stayed with it until the toilet was totally unplugged and everything was left sparkling clean and sanitized. He even showed me how to turn off the water main! I will call him for any other plumbing issues we might have. So polite and efficient. Thanks again, Chris! Jeremy Harlan2025-03-27Trustindex verifies that the original source of the review is Google. I generally don’t leave reviews for things but these guys were awesome. Super quick response times from the beginning and reasonable estimates that weren’t over-inflated. The nicest guys you’ll ever meet. Professional and very knowledgeable on a lot of different things, and even showed me how to light the pilot on the new water heater in case I ever had to. Great experience, quality workmanship, and I’ll be using them again in the future. Thanks! Key Crowder2025-03-27Trustindex verifies that the original source of the review is Google. Fransisco was amazing!! My shower handle was leaking and toilet had a crack in it, after contacting carolina plumbing they sent out Fransisco. Before arrival Francisco communicated with me the moment he was otw to the time he arrived and when he was finished. he worked effectively and took his time until the job was finished, he also made sure to double check after and provide reassurance my problem was handled. I really appreciate him coming in and fixing my problem professionally and kindly he is amazing ,I highly recommend Francisco ❤️ Frank Fister2025-03-26Trustindex verifies that the original source of the review is Google. Francisco came out & immediately I knew he was the guy for the job. He communicated everything he was doing before he started & was upfront with the cost. His experience & knowledge gave me the Peace of mind I was looking for. Jennifer Seidner2025-03-26Trustindex verifies that the original source of the review is Google. Chris was very professional and personable, he did an great job diagnosing our problem and even though it wasn't something he was able fix he went above and beyond to help us get in touch with someone who could. If we need a plumber in the future he will definitely be the one we call. Maria Viteri2025-03-25Trustindex verifies that the original source of the review is Google. We contacted the company because we had a leak in our water heater. From the moment they answered the phone, they were very friendly and professional. The next day they came to check the problem, and unfortunately, we had to replace the 20-year-old tank. Their work was excellent and fast (we didn't want to be without hot water so they did everything the same day) and the price was very reasonable. Dakoda Mullinax2025-03-20Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with Carolina Plumbing and Remodel, and I couldn’t be more satisfied with their service. Their team was professional, responsive, and knowledgeable. They scheduled an appointment quickly and arrived on time. I highly recommend them to anyone in need of plumbing services. I’ll definitely be calling them again for any future needs. Jackie Gomes2025-03-19Trustindex verifies that the original source of the review is Google. Amanda took my phone call and sent over the Fantastic Francisco. He did a very good job with my sewage lift pump situation all the way out in Burlington. Cleaned up after the job was complete. Displayed great workmanship throughout. Will definitely use them again. Ronald Dunn2025-03-18Trustindex verifies that the original source of the review is Google. Awesome people ! My first call for anything plumbing JB Jones2025-03-17Trustindex verifies that the original source of the review is Google. I cannot say enough positive things about this company! I first called them out for a couple drain cleanings I needed for my rental home, and then ended up needing an entire water heater replacement in my main home. From the very first point of contact for an estimate, to the job completion, they went above and beyond to exceed my expectations. Amanda was courteous and so kind, the owner Chris called me within just a few minutes of my quote request and fit me into his schedule within 24 hours. Him and Frank showed up right on time and made me feel so comfortable with how thoroughly they explained everything, but also took time to listen and answer any questions I had. They went over the options and worked with me to find a suitable solution that fit within my budget and timeline. They completed the work within the same week, and Chris has since called me twice to follow up and make sure I was completely satisfied. It's not fun to run into plumbing needs that are impossible to plan ahead for, but it's nice to still have a good local company that I now know I can rely on and trust! Will be using again and recommending!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Areas We Serve
- Winston-salem
- Kernersville
- Summerfield
- Oak Ridge
- Stokesdale
- Walkertown
- High Point
- Greensboro
- Walnut Cove
- King
- Pfafftown
- Lewisville
- Clemmons
- Lexington
- Thomasville
- Jamestown
- Brown summit
- Burlington
Get Uninterrupted Access to Hot Water in Your Homes!
Frequently Asked Questions
It can vary on factors such as the type of heater, maintenance, and usage. On average, traditional tank water heaters can work smoothly for 8 to 12 years, while tankless water heaters can work up to 20 years with care.
Common signs of water heater issues include inadequate hot water, strange noises, rusty or discolored water, leaks, and a sudden increase in energy bills.
When you are wondering whether you should repair or replace a water heater, consider things like the age of the unit, the extent of the damage, and the cost of repairs compared to the price of a new water heater.
Regular maintenance can help in prolonging the lifespan of your water heater. Flushing the tank annually, checking and replacing the anode rod as needed, and monitoring for signs of leaks or corrosion can help prevent issues and maximize efficiency.
Tankless water heaters offer several benefits, including endless hot water on demand, increased energy efficiency, and a smaller footprint than traditional tank water heaters. They also have a longer lifespan and may qualify for energy-saving rebates or incentives.





Water Heater Installation
Our expert and skilled technicians will install your new water heater efficiently and according to industry standards, ensuring optimal performance and longevity.